440+ customers in 70 countries
Reinvent the workplace experience
Put the employee experience first to achieve new levels of productivity, engagement and collaboration, and help win the war for talent.
DXC’s Modern Workplace offering empowers your employees to connect, collaborate and work seamlessly and securely on any device, anywhere, thereby accommodating today's hybrid work environments. Workplace services are centralized to help employees access the services they need, when they need them, allowing them to stay focused on their work – not IT.
Our solution leverages advanced analytics to monitor the workplace and employee experience to derive insights and drive continuous improvement. DXC UPtimeTM, our Experience Platform, provides employees with a simple way to interact with technology and gives IT a consolidated view of systems for easier asset management and more effective service delivery. Our Modern Workplace solutions also embrace AI to empower employees with a predictive and intelligent experience.
440+ customers in 70 countries
7.1 million+ devices managed globally
5.6 million Microsoft 365 seats and 4.8 million Microsoft Teams monthly active users managed globally
31 million+ contacts per year supported in 50 languages
“Working with DXC has empowered Vale to make experience our competitive advantage by focusing more on the employees’ technology experience and learning how critical it is in terms of business outcomes. We have more retention, we have safer people, we have more productivity and we have better business results.”
Helio Mosquim
North Region Technology Director, Vale
DXC earned the leadership distinction in both The Managed Workplace Services – End-user Technology - Large Accounts category, as well as in the Digital Service Desk and Workplace Support Services group. The report notes that DXC's Modern Device Management services, underpinned by automation and analytics, are key differentiators. Our strong capabilities in these areas also contributed to our leadership designation for Digital Service Desk and Workplace Support Services, which assess the strength of these functions, as well as employee experience enhancement services.
It's time to rethink experience management to boost employee retention and business competitiveness. The DXC Technology Experience Cube methodology provides companies with an innovative approach to employee experience management, providing all the data they need to help drive continuous service improvement.
UPtime brings together the capabilities of our Modern Workplace offering in one place. Our consumer-like, user-friendly platform provides the foundation for a centralized, personalized and optimized employee experience. Employees can easily manage services for any devices they are using and quickly refresh their technology through a self-service marketplace. An integrated, AI-driven digital assistant provides 24x7 help, including directly fulfilling requests, while predictive and proactive analytics resolve issues before they surface. Employees can also use the platform to give feedback on their technology experiences that you can act on.
By enabling the next generation of employee-focused outcomes, you'll be able to improve the employee experience, increase employee productivity and optimize your technology investments. You'll see an increase in user satisfaction for incidents and first-time fixes, and significant annual savings for support services.
Enable your employees to connect and collaborate for greater productivity from anywhere, using next-generation voice, video and web conferencing, as well as traditional unified communications. With virtual world technologies, you can use the metaverse to build communities, conduct training and hold events.
Discover how to tackle technical debt as part of your modernization efforts.
Explore Reframing Technical Debt
Read the DXC research report Embracing modernization: from technical debt to growth
Manufacturing
Travel, transportation and hospitality