DXC will place you at the centre of our claims management model and support you through your recovery.
If you're injured at work, it's important to tell your employer immediately. They should provide first aid if it's appropriate, and help you seek medical treatment.
Your employer must notify their claims service provider of the injury or significant illness within 48 hours.
In the event that your employer hasn't notified their claims service provider of your injury, you or your representative (eg. family member, doctor) may notify them on your behalf.
If you've had time off work and/or medical treatment, we will contact you, your employer, and if necessary, your doctor to determine how best to support your recovery.
The following information is required when you notify DXC of an injury:
Phone: 137 722 Monday to Friday 8:30am – 5:00pm
Email: Download the Injured Person Lodgement Form and email to icarenewclaims@workerscomp.nsw.gov.au
Post: Locked Bag 2099, North Ryde BC, NSW 1670
A Certificate of Capacity is the primary communication tool between you and your medical support team.
Having it will ensure your recovery needs are communicated accurately to the rest of their support team, including your employer, your case manager and any other key stakeholders.
Completing the Certificate of Capacity will also help ensure:
DXC will provide you with a claim number once your injury has been reported.
This number should be used on all correspondence relating to your claim and shared with your treatment providers.
icare provides information on what to do, and expect, if you're injured at work.
This document library allows you to quickly locate a form or browse general information that is relevant to you.
Coming soon.
Have a question about the weekly workers compensation payments? It may be answered in these FAQs.
Your feedback is important to us.
Your nominated case manager is your first point of contact, alternatively you can contact the DXC team:
Phone: (02) 9034 3000
If disputes happen, there is help available to have them resolved.
Click here to lodge a dispute about a decision on your workers compensation claim.
