NSW Workers Compensation Employer Resources

With proven claims management experience, DXC effectively supports your business through the workers compensation process.

DXC has demonstrated, through years of experience and client success, that it can provide competitive claims management services with innovation and thought leadership to improve return to work and customer satisfaction outcomes.

We have brought together an experienced workers’ compensation team and combined it with a network of innovation partners. We are confident our strong and committed team will deliver the outcomes and benefits you seek.

We aim to deliver high-quality health, employment, and social outcomes for injured workers, change the claims experience for the better, and contribute to sustainable premiums through better claims management.  

Employer Information and resources

Take out a policy

All NSW employers require workers compensation insurance to protect their workers against workplace injury or illness, unless you're an exempt employer.

Certificate of Currency

A Certificate of Currency confirms key details about your cover, such as your business name, ABN, wages, your industry classification (WIC) and number of workers covered.

Notifiable incident

Persons conducting a business or undertaking (PCBUs) must notify their WHS regulator of certain serious health and safety incidents at work. These are referred to as ‘notifiable incidents’.

A ‘notifiable incident’ is: 

  • the death of a person 
  • a ‘serious injury or illness’, or 
  • a ‘dangerous incident’ that exposes someone to a serious risk, even if no one is injured. 

‘Notifiable incidents’ may relate to any person—whether an employee, contractor or member of the public.

Report an injury or lodge a claim

As an employer, you need to notify DXC within 48 hours of becoming aware of a work-related injury or illness.

Click here to report an injury or make a claim via icare's lodgement options.

icare’s claims portal provides employers and injured workers greater control over the management of their workers compensation claims.

The claims portal is easy to use and allows you to lodge, manage and track the progress of each claim in one central location. It is user-specific, password-protected and linked to employer policy details.

Calculating Pre-injury Average Weekly Earnings (PIAWE)

When a worker has a work-related injury, and they’re unable to perform their full pre-injury duties, they may be paid a percentage of their pre-injury average weekly earnings (known as PIAWE) for a set period.

Agents (scheme agents, service providers, authorised providers and claims managers) are responsible for ensuring that those payments are accurate.

Training

Learn more about DXC’s seminars for our customers